Cookie Policy

This website uses cookies – if your browser is setup to accept cookies, you are giving consent for this website to install cookies on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit: http://www.google.co.uk/goodtoknow/

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Browser cookie control

All recent versions of popular browsers give users a level of control over cookies – for more information visit: http://www.aboutcookies.org/Default.aspx?page=1

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

  • PHPSESSID – only valid for your current visit

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

  • __utma – a persistent cookie which remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors.
  • __utmb / __utmc – only valid for the current browser session, these cookies store your arrival time and exit time on the site
  • __utmz – cookie lasts for 6 months and details how you found the site

These cookes are set, both by us, and some third parties (for example embedded video players) to provide critical website management data via Google Analytics. You can opt-out of Google Analytics across all websites using this free tool: http://tools.google.com/dlpage/gaoptout

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

  • quickLinks – cookie lasts for a year and remembers whether you minimised the quick links menu
  • fontSize – cookie lasts for a year and remembers what font size you have chosen
  • has_voted_x – cookie lasts for a year and remembers whether you have already voted for a given poll (x is an integrer)

Targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

None of these cookies are used by this site

Third party cookies

Some of the content on this website is provided by third party services who also use cookies, these include:

  • Google Translate – if you use the Google Translate functionality, cookies will be set by Google to track your usage.
  • Google Maps – pages containing Google Maps will cause cookies to be set for preferences and an ID number.
  • YouTube – embedded YouTube videos will set cookies. Where possible we have used enhanced privacy options which means this only happens when you watch a video.
  • Facebook – if you are logged into Facebook, Facebook’s existing cookie will track your visit to this website

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by ccha and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of ccha. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, ccha takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.