Since launching our new brand in 2020, we have been working hard to develop the website to accompany it: www.nuviva.co.uk. Who are nuviva? nuviva was launched in 2020 and was...
Who We Are
Welcome to nuviva, ccha’s homeownership brand.
Founded as Croydon Churches Housing Association in 1967, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1500 homes across the London Boroughs of Croydon, Sutton & Bromley. We provide a variety of homes which include social housing, Shared Ownership and private sales.
ccha aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring that our residents are happy and safe in their homes.
nuviva was launched in 2020 and was created to market ccha’s homeownership properties and to help residents onto the property ladder. Our homes will be available through Shared Ownership, London Living Rent and Help to Buy and available to local people, including our current residents.
Our Sales Consultants, Red Loft, are here to provide a great service to our customers, assisting through eligibility checks, managing queries and supporting buyers through the process of purchasing or renting their home.
Latest News & Events
After a very long, frustrating and tiresome process (6 months) which no fault to Red Loft I have finally completed and moved into my new apartment on 29th April. Almost can’t believe I have moved in as there were times I thought it wasn’t going to happen… (click below to read full review).
A Very Happy Tenant
I have received nothing but excellent customer service from Lauren Irwin who promptly dealt with any queries I had and ensured that I was kept updated with any information regarding the property. I would definitely recommend Red Loft to others.
Excellent Customer Service
Excellent customer service from start to finish. Made the whole process of me finding and moving into my new home stress free. Lauren especially is a great consultant. Nothing was too much for her. She is friendly, professional and knows her stuff. Highly recommended.
Great Service, Very Pleased
I recently received a fantastic service from Red Loft Partnership, particularly from Senior Sales Consultant Lauren Irwin. Extremely pleased with the consistent good communication and responsiveness to queries. I couldn’t have asked for a better experience. I am very happy and now settled in my new home. Thank you Red Loft!
Lauren Irwin's Service Was Excellent!
The service I received from Lauren was excellent, she was always available on email or on the phone to answer my questions, I was always kept well informed of the process. But what really touched me is that despite being off, Lauren volunteered to answer my calls and emails. I am completely satisfied and will most definitely recommend you in the future.
First Time Home Buyer
This was the first time I had any experience of buying a home for my self. I came into this with Absolutely no idea how mortgages, solicitors, mortgage brokers etc. Especially as I was going the part rent part buy scheme which I did not know many people who knew about this. Redloft helped me through the whole process, especially the agent I had assigned to me Lauren Irwin… (click below to read full review)
Exceptional Customer Service
Exceptional customer service throughout the process of buying our flat with them. Our contact, Lauren was extraordinary. She has helped us with everything, from explaining the process to communicating with both financial advisor team, solicitors project managers and housing association… (click below to read full review).